Question

Remote Server Error 401

Version 10

Updated September 4, 2019

asked on July 17, 2019 • Show version history

Anyone familiar with this error? When trying to save a word document to web client this pops up when the folder browser comes up..

The remote server returned an error: (401) Unauthorized.

at System.Net.HttpWebRequest.GetResponse()
at Laserfiche.OfficePlugin.UI.ConnectorProxy.IsSSOEnabled(RepositoryAdapter repository)
at Laserfiche.OfficePlugin.UI.ConnectorProxy.LogInDelegate()
at Laserfiche.OfficePlugin.UI.ConnectorProxy.ExecuteOperation(String rawMethod, Object[] args, Boolean& autoReconnect, Boolean logArgs)
at Laserfiche.OfficePlugin.UI.ConnectorProxy.GetEntry(Int32 id)
at Laserfiche.OfficePlugin.UI.SaveToLFNewDialog.BrowserToRecent()

0 0

Replies

replied on July 18, 2019

Anyone from Laserfiche have an idea?

0 0

replied on July 22, 2019

Again asking if Laserfiche has an additional information on the error posted?

0 0

replied on August 29, 2019

Receiving this exact same error. Following.

0 0

replied on September 4, 2019

We were able to resolve the issue by uninstalling 32 bit version of Microsoft Office and installing 64 bit version. Reinstalled Office Plugin as part of the process, and now it works. Users now able to use both stand alone client and web client.

0 0

You are not allowed to follow up in this post.

Question

Question

Remote Server Error 401

Replies

Sign in to reply to this post.