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Repository needs re-attachment every time when saving

Version 10

Updated July 3, 2019

asked on June 28, 2019 • Show version history

On 10.4 web client. It seems every time we go to save a new document to the repository, this error first comes up, and then we are required to reattach the repository. Now I have admin rights so not even sure why this comes up... we then need to be re-attach and go through the login details again...

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SELECTED ANSWER

replied on July 3, 2019 • Show version history

Hi Denny, Please reach out to your VAR to get a support case opened. Being continually prompted to reattach your repository is unusual behavior, and going through the support desk will enable the team to review logs and hopefully find a solution soon.

Thanks,
Sarah

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replied on July 3, 2019

Any response? Staff continue to get this error causing frustration.

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SELECTED ANSWER

replied on July 3, 2019 • Show version history

Thanks,
Sarah

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replied on July 3, 2019

Will do. Thanks. Denny

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Repository needs re-attachment every time when saving

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