Question

Stamp Color Issue

Web Client

Updated August 11, 2020

asked on June 24, 2019

I have noticed a bug in our Web Client.

If I set a default color to a stamp. Then change stamps and go back to it, the color will change.

Since I have been trying different things, I'm also noticing that the test of the stamp will also change randomly also. We are on 10.4 web client. Is there anyone that has seen the same issue recently?

Test2 actually stays green, but the other stamp keeps changing from blue.

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Replies

replied on August 11, 2020

I am experiencing the same problem with stamps not holding their default color with the Web Client 10.4.

I create a personal stamp and set the default color to blue. When I first apply the stamp it is blue. After refreshing the document, when I reapply the stamp it is red.

If I then, select the stamp icon from the toolbar and navigate to the stamp it shows the color blue. Applying the stamp this time it is blue. After refreshing the document, when I reapply the stamp it is red.

How do I keep the default color of the stamp from changing.

Thanks

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replied on August 11, 2020

Hi Lucas and Keith, this was a bug that we addressed in the Web Client in version 10.4.2 update 2: https://support.laserfiche.com/kb/1014150/list-of-changes-for-laserfiche-web-client-10-4-2-update-2

If you still have issues, or are running an older version, please contact your SP so we can get more information through a support ticket.

Thank you!

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Stamp Color Issue

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