I upgraded a client yesterday to Avante 10.4.1. Today they were trying to delete a document in a record folder that they uploaded twice by mistake. When the try, they receive the error "A request to move, delete, or modify a record was blocked because the record is cutoff, in retention, has undergone final disposition, or the parent folder is closed". None of these seem to be the case. However, I noticed that the "Designate document as permanent" was checked. So, I unchecked that box several folders up the directory tree (where it originated), and made sure I selected to "Apply changes to all child folders and documents". I have verified that this box is not check all the way down the tree back to the document. I have verified that the user's effective rights allow them to delete. But I am still getting the error. They claim to have been able to delete from this folder prior to the upgrade. However, there are other folders that don't have this checked so I don't think it was related to the update. But, I still need to figure out why it is happening so they can delete documents within this folder.