Thanks for responding.  Sorry for delay.  We are trying to get new Rio environment and had some server issues blow up yesterday.  MUCH better now :)

It is definitely working on other docs.  The workflow itself has not been modified for at least the last year and half (since I started). Attached rules.

Much thanks!

Based on that screenshot, the Entry Path condition of your rule is not being met.

Are these documents in a different folder from the others?

This is what is on the actual workflow in rules:

Starting Event: Entry Moved
Run workflow on the entry that was moved

If all of these conditions are true
        Entry : Type equals Document
        Entry : Path equals \HUMAN RESOURCES\Dir of Employment Services
        Entry : Template Name equals Tuition Reimbursement
        Entry : Field (HR Review) equals Complete

There is only 1.

So does the Tracer only log Errors or False conditions?

I also checked the document and the template is correct and Complete is selected.  Looks like the other docs that are being processed.

The tracer logs all rule evaluations made for each entry event, but for optimal performance it stops evaluating a rule/group as soon as it find that the conditions cannot be met.

Thank you so much!!  I'll start looking for the needle in this haystack LOL

Do you see any issue with me creating another rule (entry changed) and add a number to the file to see if I can generate a more recent error?  

Adding another rule might have an unexpected impact on other documents. What I would do is just move the document out of the folder then move it back in to manually trigger the rule again on the same documents that didn't work before.

Gotchya.

Tried dragging them out and back in and no triggering no tracer log on either file.  So weird...

Any other suggestions??  Move manually to the next step?  Or put in a support ticket?  

Starting to know all the folks in support because of the new install of Rio  I haven't bugged them today... 

Wait one!!!  There is an error on the workflow designer search results.

Let me see what's happening.  I'll keep you posted.

Any idea why this may have failed (attachment) when it is working on all other docs...  Network hiccup? 

It looks like no value is being provided for the search parameter. In the workflow configuration, is it set to "a user from a token" and if so, what token is being used?

Populating from AD

Here is the WF Admin Console screenshot

Click over to the Tokens tab in the instance details and check the value of that token. Since the instance terminated, newer versions of Workflow automatically track all token value at that point.

Now that's an awesome new feature!

Nice!

Blank :(

Can you tell me any reason why it didn't get populated then and now when I brought the files back in...  The directory has not changed and it is working on other docs.