Hi everyone,

We have been using adobe certificates to place a signature on PDF documetns from our repository.  In Windows 7, the behavior was:

1) open pdf from Laserfiche repository in adobe

2) place signature/certificate on document

3) To place your signature, Adobe prompts you to save the file.  The save as dialogue box appears at the location of the temp doc (C:\Users\USERNAME\AppData\Local\Temp\ENTRY FOLDER)

4) you saved the file over the Laserfiche temp file

5) Save and close

6) Laserfiche prompts to save as new doc or new version and done.

In Windows 10, the behavior has changed.  Basically at step 5 instead of opening at the location the document exists, it opens to the location you last saved any document to.  This would mean that a person would have to navigate through their temp files manually in order to overwrite the Laserfiche temp file and allow for seamless versioning.

Naturally, most users do not want to do all of that navigation, and many don't have the rights to browse to this location.

Does anyone have this problem?  Is it fixable?  Please let me know if I can provide any clarification, and thank you very much for your time!

If we could change the default save location for these temp files, that could make it easier for people to navigate back to the temporary file, but it appears we cannot change that location.

We are on Laserfiche 10.3 (10.3.1.502).