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Question

How do I access the Web Client?

asked on May 22, 2019

Sorry if this is a silly question but how do I get access to the Web Client?

 

Our only employee who knew laserfiche has left the company and I am taking over and in the process of learning how to do any and all of this but a lot of the trainings keep using the Web Client and I am unsure of how to access it.

 

Any and all help would be great!

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Replies

replied on May 22, 2019

The default URL for the Web Client is http://{servername}/Laserfiche

The server name is going to depend on what server it was installed on in your environment.

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replied on May 22, 2019

Hmm, I wonder if I am trying the wrong server or if it just wasn't installed. Chrome tells me that no webpage can be found.

 

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replied on May 22, 2019

Hard to say without knowing your environment. We installed the web client on a separate server apart from the main app server, and that is pretty common.

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replied on May 22, 2019

Thanks, I will have to dig deeper as I still am not aware of the entire setup. Thanks for the help!

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replied on May 22, 2019

Potentially stupid question, is the Web Client a separate product that my company may not have access too? We use Avante - Basic is that matters.

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replied on May 22, 2019

As far as I know the Web Client is included in all packages. They're pushing it is a replacement for the desktop client, so I can't imagine it being limited to RIO.

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replied on May 22, 2019

Thanks! I've reached out to LF to see if I can get some information on what my company has access to, thanks!

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