So we are putting in a test payment process at a client using authorize.net.  I have configured the process on an internal VM and all works well and is pretty straight forward.  However, when trying to do it at the client, the form will not even load and throws a 500 error.  In the error log we get the below.  I am assuming this is firewall related?  Laserfiche seems to be trying to reach out to that IP and cannot?  Just trying to give the client a little info as we had to do nothing special to make this work internally.

Edit:  It seems that may not even be the Authorize IP address.  Does anyone know what ports or specifics need to be open for Forms to go talk to the payment gateway?

Thanks,

Chris

Inner exception: System.Net.Sockets.SocketException

Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 23.61.181.118:443

at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)