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Question

Question

Dropdown Value Changes on user task

asked on May 20, 2019

Couldn't find any related posts to what i'm actually seeing, but essentially we have a client with a process we wrote for expense reports.  The user submits a form with a table adding individual expenses and their Type.  The types are a dropdown with both a name and a different value(Finance Code) to them.

Once the user submits, we trigger a workflow to find their manager, and send the manager a task to a copy of the form, with just an additional Manager signature field.  But when the manager gets the form, the Type dropdown has changed from the regular choice, to the choices value.  This normally isn't such a big deal, be we show and hide several appropriate columns based on the Type, and it no longer matches once it gets to the second form.

 

Is this intended behavior?  Or do i have something wrong or something different that would cause Laserfiche to apply the Value back to the form instead of choice for the user task?  They are on LF Forms 10.3.1.690.   Thanks!

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Replies

replied on May 21, 2019

I cannot reproduce on 10.3.1.690 when only table with dropdown fields which choices are different from values.
Is there any javascript or rules used on your form? can you always reproduce such issue when only use table with dropdown fields?
if yes, can you open a support case and provide your process for us to follow up?

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replied on May 22, 2019

Ok, so i tried to reproduce my problem on a new form and was unable.  I finally found my issue, for some reason the second form i had was missing the Values behind the drop down choices, this must have been causing the form to not know what to put in the drop down on the second form.  Thanks for your help!

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