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Question

Question

Users access inconsistent and sometimes gets LFF10-NoAuthorityContactAdmin

asked on May 7, 2019

I have end users that log into forms and can see, start, and submit a process and then go back to start process and not see any processes.  IF they go to the website get this:

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Replies

replied on May 7, 2019

Hi Sue,

 

Can you provide a screen print showing the forms task available for the user?

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replied on May 7, 2019

Thanks Karim for quick response!

They are hitting it from sharepoint intranet webpage: 

 

The link has target blank...  

 

In LFDS we have 2 AD groups that have users and have assigned them to a Forms User group to make sure we get everyone.  Then we have assigned the Forms User group to the Form through the form --> Access Rights

Hope that helps

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replied on May 7, 2019

When you check the particular Business process, in this case the LeaveRequest, at the design level, are the users given submitter role in the Access Options? 

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replied on May 13, 2019

Yes Karim...

 

 

Our support vendor submitted a ticket with Laserfiche last week and still no word yet.  

 

Thanks for your response!!

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