You are viewing limited content. For full access, please sign in.

Question

Question

DeleteTempFiles vbscript

asked on May 2, 2019

Hello,


We have a customer who has reached out to us to ask if we know why this DeleteTempFile vbscript is written every time a user logs onto a Workstation.

 

VB Script is created at - C:\Users\(username)\AppData\Roaming\Laserfiche\LFOffice

 

This VB Script gets created for any users who logs onto a Workstation, that has the LF Client installed, regardless if the user has a license to use LF.

 

Customer is looking to lock down VB Script usage as a process for updating their Security Policy.

 

Just wanted to check and see if anyone else has looked into this.

 

Thanks,

Jeff Curtis

0 0

Answer

SELECTED ANSWER
replied on May 3, 2019

Because it is not created in response to the login process, it is created because the client software is installed. The local machine has no way of knowing whether or not a user is licensed, so if it is installed it adds the resources it needs regardless.

Keep in mind that this is not unusual. If you install a program for all users, odds are pretty good every user who logs in will have multiple folders for apps they do not, or cannot, use.

1 0

Replies

replied on May 2, 2019 Show version history

Based on the folder path, my guess would be that it supports functionality of the MS Office integration. When you open an Office document from Laserfiche to edit it in Office, the client creates a temp file on the local machine, and it stands to reason that this script is involved with the cleanup of those temp files.

0 0
replied on May 3, 2019

Hello Jason,

 

Thanks for the reply.

 

Our confusion is, why would this be created for a user, who uses a Workstation, but does not log into LF as they are not licensed to do so.

 

Jeff Curtis

0 0
SELECTED ANSWER
replied on May 3, 2019

Because it is not created in response to the login process, it is created because the client software is installed. The local machine has no way of knowing whether or not a user is licensed, so if it is installed it adds the resources it needs regardless.

Keep in mind that this is not unusual. If you install a program for all users, odds are pretty good every user who logs in will have multiple folders for apps they do not, or cannot, use.

1 0
replied on May 3, 2019

Hello Jason,

 

Makes Sense.

 

Thanks,

Jeff Curtis

0 0
replied on May 10, 2019

Hello Jason,

 

Following back up on this as the customer informed me that they are seeing this profile being created on a network drive for some reason:

 

P:\profiles\%user%.V6\AppData\Roaming\Laserfiche\LFOffice\DeleteTempFiles.vbs  

 

Any idea what would cause that.

They do not have a GPO in place to create this drive.

 

Thanks,

Jeff Curtis

0 0
replied on May 10, 2019

Laserfiche certainly wouldn't know to look for any additional lettered drives on its own, so there would have to be something about their setup that would route things there.

It looks to me like they have something in place that is either mapping the user profile to a network drive, or replicating it to that drive.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.