asked on April 24, 2019
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We are having an issue with our anti-virus scanner Panda360 and MS Word when opening a word document from within the desktop client. It seems when you double click the MS word file:
The file is saved in the C:\Users\USER\AppData\Local\Temp\ folder
Panda360 scans it
MS Word tries to open it, and throws this error
We understand this is not an LF issue. But to resolve this, we can add an exclusion to Panda for paths to scan.
Is there a way to configure the Laserfiche client Temporary path export folder ? I attempted to set it under the attributes but could not find an entry to edit to override that.
Perhaps I can add a custom attribute ?
Thanks !
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