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Question

Question

OmniPage Zone OCR is not licensed for use. [0224-BP1]

asked on April 24, 2019

After an upgrade to RIO 10.4, when launching Quick Fields 10.3 I get this error relating to the existing sessions. We have already installed OCR with OmniPage 19.2. Any help appreciated.

 

"OmniPage Zone OCR is not licensed for use. [0224-BP1]"

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Answer

SELECTED ANSWER
replied on April 24, 2019

If you look in the About dialog (from the Help menu), do you see OmniPage Zone OCR listed in the middle section under "Features"? If not, then this machine is not licensed for Zone OCR.

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Replies

replied on April 26, 2019

Miruna, that was it. You are always very helpful, thank you!

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