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Question

The OCR job was not scheduled successfully

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Updated April 25, 2019

asked on April 22, 2019 • Show version history

Hello, just looking for some guidance on where to fix the below error in our OCR activity. I have reinstalled DCC but the same error is present.

OCR Activity Details.PNG (26.82 KB)

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replied on April 22, 2019

You'll want to get onto the DCC server and check the Event Logs, that might give you a little more information about what is actually happening. As an example, one time I was getting that error and the error logs indicated that the DCC server had become unlicensed.

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replied on April 25, 2019

+1. Check the DCC instance running to ensure its setup correctly and licensed. You should be able to see in the event viewer some helpful info to further isolate this.

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replied on April 25, 2019

Sorry for the delayed response here, our version of DCC was not compatible with version 10 LF products. I uninstalled the old version and installed the new version and reconfigured everything and we were good to go.

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The OCR job was not scheduled successfully

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