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Question

Question

scanning loses pages

asked on April 15, 2019

We are scanning from a Xerox AltaLink C8055 directly into Laserfische. When scanning a large document (approx. 400 pages) broken into sections of 1-100 pages, only part of the pages arrive in Laserfische.  Oversized (11X17) documents are cut in half.  When scanning to a network drive it works perfectly so it not the Xerox.  Have made several attempts with bad results. 

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Replies

replied on April 16, 2019

What scanner settings are you using in Laserfiche? Using the Laserfiche settings vs the "default scanner software" can make a big difference too.

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