As part of our upcoming Laserfiche Cloud 2019.2 release, we are excited to announce an important update that simplifies how Laserfiche Cloud administrators can log in to Laserfiche.
 

Beginning April 19th, 2019, customers will no longer need to have separate logins for administrators who have created a separate user account to access and manage the Laserfiche Cloud suite. These licenses will be merged and moving forward, one type of end user account and associated username will exist. This will simplify the login process and eliminate the need to have separate logins for administrators who need both administrative and application access.
 

What this means:

Administrators that have both an admin account and a licensed user account that share an email address will automatically have these accounts merged. To log in, the password to use will be the password associated with your user account and username login.
 

If you have any issues remembering your password, you can use the password reset option. Any users using Active Directory Federation Services will see no change to their login process.
 

To learn about other upcoming features in the Laserfiche Cloud 2019.2 release, please see the release notes.