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Question

Question

Unable to open starred folders in Office Add-In

asked on April 15, 2019

I'm having an issue where I'm unable to open up any starred folders when saving a document from Microsoft Office or another office product to Laserfiche using the Laserfiche Add-In. I can double click the folders listed under starred as many times as I want, but they will not open. I have tried reinstalling the add-in but this has not fixed the issue. Any ideas on how to fix this would be much appreciated! 

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Replies

replied on April 16, 2019

Issue was solved by downgrading the Office add-on from 10.4 to 10.3

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