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Question

Question

ProcessAutomationUser tag assignment

asked on April 3, 2019 Show version history

In Laserfiche Cloud, I created a security tag and assigned it to a group and the ProcessAutomationUser.  Any users that were a member of the group, if logged in already, had to log out of the repository and log back in to pick up the tag assignment.

We created a workflow to add/remove the tag based on a field selection, but every time we try to run the workflow, it is terminated with an Access Denied on the Apply Tag activity.

How long does it take for the workflow user (ProcessAutomationUser) to pick up the Tag assignment and be able to add/remove it?

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Replies

replied on April 8, 2019

It could take up to 8 hours for the login ticket to expire so Workflow will make a new connection.

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replied on March 22

Hi @████████

I have noticed that sometimes ProcessAutomationUser does not have access in the repository if it is part of a group.  If we explicitly assign the user it will work.

Does this mean that after assigning to a group, that the ProcessAutomationUser then needs to have its ticket expire so it can make a new connection and the group membership would be correct?

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