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Question

weblink 10.1 no records found

WebLink Version 10 Administration User Group

Updated April 4, 2019

asked on April 3, 2019

I am having issues for past couple of months using Weblink 10.1. when we connect to http://records.cupertino.org/weblink/Browse.aspx?startid=676&dbid=0 it automatically adds &cr=1 at the end of it and the message says 'No records found' in Chrome and IE but when you refresh it, it starts displaying the records. Any help is appreciated.

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replied on April 3, 2019

I visited your weblink using chrome and it displayed without error.

I can't see what version of weblink you're using but this sounds like the issue resolved by weblink 10.1 update 1. https://support.laserfiche.com/kb/1013994/list-of-changes-for-laserfiche-weblink-10-1-update-1

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replied on April 3, 2019

we are using 10.1.0.151 . the patch was applied recently by our VAR. this issue is happening a lot these days. we thought its happening to the internal users but I tried from home and I faced it too.

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replied on April 4, 2019

I've tried a few times and it has consistently worked for me. Are there any errors reported in the browser console (F12)? Can you identify anything different about the users that this occurs for?

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weblink 10.1 no records found

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