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Question

Question

New Window Account User not able to login

Administration
Updated March 15, 2019
asked on March 15, 2019

I have created a new Windows Account User.  When Inherit authentication rights from group membership is selected user cannot login.  If Trust is selected the user can login.

User is member of group FINANCE FULL ACCESS

AD group LASERFICHE FULL FINANCE is member FINANCE FULL ACCESS and has Trust Authentication

When user account authentication is set to Inherit and Effective Authentication is selected no domain accounts are listed.

However, there are existing AD accounts that are in the same group with Inherit and are not having login issues. 

Any ideas are greatly appreciated!

 

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Answer

SELECTED ANSWER
replied on March 15, 2019

Issue resolved.  The AD account was not part of the AD group LASERFICHE FULL FINANCE.  I added the AD account to the AD group and Inherit now works.

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