asked on March 14, 2019

Hi,

We have a client (running 10.2) who have a few documents that are linked to 900+ documents. This is much higher number than anticipated but they are linked automatically via a workflow and is a logical thing to do based on the nature of their work.

We're finding though that some users will often receive a 784 timeout error when the document loads and they have the metadata pane showing. In other cases it will take 2/3 minutes for the metadata pane, and document to load. If the metadata pane is turned off then the document opens quickly.

Has anyone else experienced this, or should it be loading quicker than what we are seeing?

 

Thanks,

 

Nigel.

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