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Question

Question

Changing retrieve items from folder location in QF session

asked on March 12, 2019

Hello,

We have a customer who created a new QF session in Laserfiche. The Session is setup for the Retrieve Items from a Sub-Folder, in the Laserfiche Repository. It looks for documents that have a tag, then generates pages and remove the tag.

The sessions runs just fine.

When we change the Retrieve Item from folder to the Folder above, the sub-folder and run the Session, it does not find any documents with tags in the upper folder, even though we confirmed there are documents with tags.

Not sure what we could be missing.

Thanks for any advice,

Jeff Curtis

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Replies

replied on March 25, 2019

Does the user specified in the connection profile in Capture Engine have rights to see the documents in the new folder?

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replied on April 5, 2019

Hello Miruna,

 

Yes the user is using their lfadmin account which has full permissions to the entire repository.

 

Jeff Curtis

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