Hello,

What is your goal when you're running this search from Connector? I'm not clear what you're trying to search for.

1. Are you trying to search through fields, text, document name, or all of the above? The search syntax itself is different for each search type.
2. You mentioned tokens and connector. Are you trying to run a search for a specific SSN such as 123-45-6789 based on information provided to your connector profile?

If you want to search for a specific SSN each time the search is run, you could use the drag-and-drop UI in the profile creator to select the where the SSN appears (e.g., the text on a website). The connector help files include more information on how to create and use tokens in your searches.

 If you are trying to search on all fields, you might end up with

{[]:[]="%(YourOwnSSNToken)"} & {LF:LOOKIN="RET\DB PLAN"}

where []:[] indicates "any template:any field" and %(YourOwnSSNToken) would be the token you create through the profile creator.

If you want to search for all SSN from connector, you'll need to use wildcards. I recommend the bracket wildcard, which is used to indicate a single character. For example:

{[]:[]="[0-9][0-9][0-9]-[0-9][0-9]-[0-9][0-9][0-9][0-9]} & {LF:LOOKIN="RET\DB PLAN"}

Specifies that there should a digit for each [0-9] (any single character, 0-9). Note that this search may be slow since it's across all fields, all wildcards, and in all subfolders of DB Plan. If you share your use case, I may be able to suggest a more efficient way of accomplishing your goal.