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Question

Question

Forms: Can't delete Save to Repository service task (or attached comment)

asked on February 27, 2019

Somehow I accidentally looped a task (see attached with arrow indicating the loop). I tried deleting the task so I could re add it but I couldn't. It would just continue to say "Saving" for hours. I tried deleting the attached comment and saving the process and it would also indicate "Saving" for hours. I tried deleting the paths to and from the task and then I could save the process. I also had no problems moving the task or comment somewhere else on the process canvas and being able to save it.

Any ideas on how to delete the task and actually be able to save it?

How do you stop a loop from happening?

What is the purpose of this kind of loop?

Are there any issues with having a hanging task with no path in or out of it? Will that affect the ability of the process to move forward and complete?

LF Forms - Can't delete task.png
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Answer

SELECTED ANSWER
replied on February 27, 2019

Emily,  are there any running instances of this business process?  If so, you will need to stop them.  Then try deleting the save to repository task.

 

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replied on February 27, 2019

Wow, that worked. I'm glad it was such an easy fix!

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replied on February 27, 2019

Glad it worked for you.

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Replies

replied on February 27, 2019

Also note, in Forms 10.4 we helped mediate this issue by allowing you to select that arrowhead and delete it. We also added some internal checks to ensure all sequence flows have different start and end events to try and prevent the issue from happening in the first place. 

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