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Question

Can't See LaserFiche Users When Trying to Add LaserFiche Users on the Search Page - Web Client Management

asked on February 22, 2019

Hi all, 

We have trouble adding  laserfiche users from laserfiche web client management page user section. It complains about "unable to connect to Laserfiche Directory Server 9528". 

 

Cannot connect to the Laserfiche Directory Server. [9528]
Operation: /laserfiche/LoginService.ashx/Login
  Message: Exception encountered, stack trace:
  Laserfiche.WebAccess.Common.Util.ErrorHandler.LogException
  Laserfiche.WebAccess.Common.Util.ErrorHandler.MakeWebServiceReturn
  WebAccessServices.HttpHandlers.BaseWAIHttpHandler.ProcessRequestInternal
  WebAccessServices.HttpHandlers.BaseWAIHttpHandler.ProcessRequest
Exception details:
  Message: Cannot connect to the Laserfiche Directory Server. [9528]
  Stack trace:    at Laserfiche.RepositoryAccess.Session.SendLogInRequest(String idnRepName, HttpCredential credentials)
   at Laserfiche.RepositoryAccess.Session.LoginToServer(RepositoryRegistration repository, HttpCredential credentials)
   at Laserfiche.WebAccess.Common.ConnectionManager.AuthenticateSessionWithRepositoryPassword(Session& sess, RepositoryRegistration repoReg, String username, String password)
   at Laserfiche.WebAccess.Common.ConnectionManager.LoginCredentials(WARepository repo, String userName, String password, HttpRequest request, HttpResponse response)
   at WebAccessServices.HttpHandlers.LoginService.Login(String repoName, Boolean useAutoLogin, Boolean useWinAuth, String userName, String password, Boolean isPublicAuth)

  

We also found the following errors from the logs. Can anybody respond if you have similar experience? 

 

SOAP security negotiation with 'http://xxx:5048/LicenseManager/service' for target 'http://xxx:5048/LicenseManager/service' failed. See inner exception for more details.
Operation: CacheLFDSAccounts
  Message: Exception encountered, stack trace:
  Laserfiche.WebAccess.Common.LFDSAccountCache.CacheLFDSAccountsInternal
  Laserfiche.WebAccess.Common.LFDSAccountCache.CacheLFDSAccounts
  Laserfiche.WebAccess.Common.Util.ThreadPoolWrapper.RunWrapper
  System.Threading.ExecutionContext.RunInternal
Exception details:
  Message: SOAP security negotiation with 'http://xxx:5048/LicenseManager/service' for target 'http://xxx:5048/LicenseManager/service' failed. See inner exception for more details.
  Stack trace: 
Server stack trace: 
   at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)
   at System.ServiceModel.Security.SspiNegotiationTokenProvider.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Security.WrapperSecurityCommunicationObject.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Security.CommunicationObjectSecurityTokenProvider.Open(TimeSpan timeout)
   at System.ServiceModel.Security.SymmetricSecurityProtocol.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Security.WrapperSecurityCommunicationObject.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.SecurityChannelFactory`1.ClientSecurityChannel`1.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.DoOperation(SecuritySessionOperation operation, EndpointAddress target, Uri via, SecurityToken currentToken, TimeSpan timeout)
   at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.GetTokenCore(TimeSpan timeout)
   at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout)
   at System.ServiceModel.Security.SecuritySessionClientSettings`1.ClientSecuritySessionChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
   at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Laserfiche.LicenseManager.LMO.LicenseManagerService.ILicenseManager.TestConnection()
   at Laserfiche.LicenseManager.LMO.Server.Connect()
   at Laserfiche.LicenseManager.LMO.Server.Connect(String fqdn, Boolean bUseSsl, Boolean bUseAltBindings)
   at Laserfiche.WebAccess.Common.LFDSAccountCache.CacheLFDSAccountsInternal()
  Message: The Security Support Provider Interface (SSPI) negotiation failed.
  Stack trace:    at System.ServiceModel.Security.WindowsSspiNegotiation.GetOutgoingBlob(Byte[] incomingBlob, ChannelBinding channelbinding, ExtendedProtectionPolicy protectionPolicy)
   at System.ServiceModel.Security.SspiNegotiationTokenProvider.GetOutgoingBlobProxy.GetOutgoingBlob(ChannelBinding channelBinding)
   at System.ServiceModel.Security.RequestSecurityToken.GetBinaryNegotiation()
   at System.ServiceModel.Security.WSTrust.Driver.WriteRequestSecurityToken(RequestSecurityToken rst, XmlWriter xmlWriter)
   at System.ServiceModel.Channels.BodyWriterMessage.OnWriteBodyContents(XmlDictionaryWriter writer)
   at System.ServiceModel.Channels.Message.OnWriteMessage(XmlDictionaryWriter writer)
   at System.ServiceModel.Channels.BufferedMessageWriter.WriteMessage(Message message, BufferManager bufferManager, Int32 initialOffset, Int32 maxSizeQuota)
   at System.ServiceModel.Channels.TextMessageEncoderFactory.TextMessageEncoder.WriteMessage(Message message, Int32 maxMessageSize, BufferManager bufferManager, Int32 messageOffset)
   at System.ServiceModel.Channels.HttpOutput.SerializeBufferedMessage(Message message, Boolean shouldRecycleBuffer)
   at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout)
   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout)
   at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
   at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)

 

Thank you! 

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Replies

replied on November 22, 2019

 

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