During the Education User Group at the recent Empower conference, attendees had a lot of common topics they wanted to discuss. We’ve created a separate thread for each of the top topics here on Answers for everyone to continue the discussion, and share experiences, insights, and best practices. Feel free to add your own questions!

• How did you get started with user training?
• Who was involved? How often and how long? What ongoing resources are available to users?
• How did you handle staff that were resistant to change?