Locations Configuration

asked on February 12, 2019

In the Web Client configuration, I have acquired the API key for GeoCoding and the Maps Javascript and put those in the appropriate places. I am able to bring up the map and see locations and the pins for documents.

However when every I try to type in the location search, I get the following notification. If I click OK, it goes away but the next time I try it comes back up again. I am able to enter an address, and the map zooms in to the appropriate location, so it does seem to be working, I am just not sure why this is coming up.

This happens when assigning a location to an entry or when I am doing a search by location.

This only happens in Web Client, I have not seen a similar message in the mobile app.

Regard,
Travis

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replied on February 14, 2019

I have not personally seen this. Is this something you have always seen in IE or something that has recently started happening? What Web Client Version?

~Tricia

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replied on February 14, 2019

Good afternoon Tricia, thanks for taking a moment to reply:

I have been using this in Chrome, and no, this is the first time I have ever seen this message, though this is also the first time I have ever had this feature as well.

I did just try this in IE and I do get the same behavior.

Web Client version is 10.4.0.309

Regards,

Travis

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replied on February 14, 2019

Travis, I have tried this on several systems and browsers and have not been able to reproduce the issue you are seeing.
Some more questions:
1. Are you using an https URL?
2. Were you initially prompted to provide location information?
-If so did you say Yes or No?

Tricia

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replied on February 21, 2019

Good Morning Tricia,

1. I am not using https, I have also noticed on a site unrelated to Laserfiche that was also not using https that I saw the same message, I am starting to think that is the issue.

2. I was prompted and tested on two machines, one I said yes, one I said no, and both resulted in the same behavior.

In light of seeing this on an unrelated site, I am leaning towards this being a result of not having https setup. Note: This does not affect functionality, so its more of just an annoyance.

Regards,

Travis

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replied on February 25, 2019

Yes, using Locations does not require https but some Location features are deprecated, when using http and not https, such as 'my location'.

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