empower 2019 BeachCity repository not opening

asked on January 31, 2019 • Show version history

Testing the virtual machine before the conference and I am unable to open the "BeachCity" repository. It has worked at least once but now it won't open on any of the laptops we are taking to the conference. Any thoughts? I checked services and everything seems to be running.

I did do the "move" vs "copy" for the VM.

I get an operation timeout error (784) and the following details. Am I panicking too soon?

Error Code: 784
Error Message: Operation timed out. [784]

------------ Technical Details: ------------

LFSO:
    Call Stack: (Exception)
        SSPILogin
        InternalDoLogin
        LFSession::Login
        CLFConnection::Create
    Additional Details:
        ERROR: 784 (TestLastError, lfsession.cpp:930)
         (LFSO/10.4.0.63)
LF.exe (10.4.0.311):
    Call Stack: (Exception)
        CLoginDialog::AttemptLogin
        CLoginDialog::LoginToServer
        CLoginView::LoginHandler
    Call Stack: (Current)
        CLoginDialog::LoginToServer
        CLoginView::LoginHandler
    Additional Details:
        Exception: 0x80040310 [784] (Operation timed out.) (CLoginDialog::AttemptLogin at logindialog.cpp:796)
    Call History:
          CLoginDialog::AttemptLogin
           GetOptionString ([Settings]CheckServerVersion)
        LFFlushPrivateProfile
        CLoginView::LoginHandler
         CLoginDialog::LoginToServer
          GetOptionString ([BeachCitySettings]AdminNoPassword)
          CLoginDialog::AttemptLogin
           GetOptionString ([Settings]CheckServerVersion)

0 0

replied on January 31, 2019

Hi,

From the LaserFiche client.

Full details from error are in original post.

Thanks!

Can you check if your SQL Server service is running within the VM? Sometimes the service will stop in the VM on occasion but usually does fine after being started again:

2 0

That was the problem. Thank you!!!

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empower 2019 BeachCity repository not opening

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