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Posted to Higher Education


New to Laserfiche and looking to connect with other Canadian schools

asked on January 22, 2019

Hello all,

I'm with OCAD University in Toronto, Canada. We are new to Laserfiche, and worked with Ricoh to implement our Curriculum Approval Process in October, and are currently working on our AP Reimbursement Process.

We are looking to implement more processes in-house, and are interested in hearing how other institutions have managed this, and how ongoing Laserfiche development and training is supported.

If you have a little time to share your experiences, I would greatly appreciate it. Let me know if anyone is open to a call or email exchange.

Many thanks,



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replied on February 20, 2019

Hi Omita, 

Welcome to the community! I know of two Canadian institutions that are doing process automation initiatives with Laserfiche: Algonquin College and University of British Columbia. 

Algonquin College are using Laserfiche forms for a lot of student-facing processes. They have an article outlining their solution for the Credit Transfer Request process here.

University of British Columbia spoke at the recent Empower conference about how they're using Laserfiche forms for facilities related processes such as fire alarm inspections. 

I'm not sure if representatives from the two institutions are on this forum. I'd be happy to try to connect you with them if you're interested. Please let me know!

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replied on April 1, 2019

Hi Grace,

Thanks for your response, sorry it's been a while since I checked in here. If you can connect us to someone at Algonquin College that would be great. 

We are also looking for some training for our internal staff on forms, workflow and the repository. We've had some minimal training from Ricoh who helped us implement, but are wondering if there are consultants in the Toronto area that specialize in Laserfiche and can do some in-house targeted training for us.

Any guidance you can provide would be much appreciated.



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replied on April 4, 2019

Thanks for the response, Omita! I'm going to move our conversation to email, so it can be more streamlined. I'll be reaching out to you shortly. 

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