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Question

License Activation

License Manager

Updated January 22, 2019

asked on January 21, 2019

After the expiry of our VAR License, I am not able to write to the Laserfiche repository. I have already reactivated the license but have not been able to figure out why I only have I only have retrieval rights.

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SELECTED ANSWER

replied on January 22, 2019

Hi Kenneth,

Further to Chris's advise, open the administration console and select the top node to confirm if it is licensed? at times, if you are reactivating, you may have forgotten to load the lf.licx and activationkey files into their respective folders after using the ActivationTool to activate the licenses again?

With thanks,

Ziad

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Replies

replied on January 22, 2019

Hi Kenneth,

Check inside your lf.licx file in C:\program files\Laserfiche\Server\lf.licx and check the expiration date has indeed re-freshed. If this is correct, re-start the Laserfiche server service and check the event viewer for any errors.

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License Activation

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