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Question

Question

Finding previously completed tasks

asked on January 21, 2019

Good Afternoon – I am trying to find a more efficient manner for users to search and view completed task(s) in Forms. As of right now, they are pretty much unable to find completed tasks past January 10. Once we click the load all button the page pretty much just loads until a "page unresponsive error appears. This load time can exceed 10+ minutes" 

 

I am certain there has to be a more effective way to look up these instances.

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Replies

replied on January 22, 2019

There was a bug in a recent version of Forms that this would happen on, do you know if you are on the latest version of forms?

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replied on January 22, 2019

We are currently on Forms 10.3.1.662. I believe that is the most recent patch. Let me know otherwise. Do you know off hand which version corrected the bug you are referring too. 

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replied on January 23, 2019

I was referring to this patch, however it sounds like you may be past that. https://support.laserfiche.com/kb/1013946/list-of-changes-for-laserfiche-forms-10-2-1-update-3

 

There is an update 2 for 10.3.1 to move to 10.3.1.690 however as well. I do not know if this would even help your issue. https://support.laserfiche.com/kb/1014017/list-of-changes-for-laserfiche-forms-10-3-1-update-2

 

You may also try looking into database maintenance if no one has ever performed any maintenance tasks.

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