You are viewing limited content. For full access, please sign in.

Question

Windows explorer Send To prevents field editing

Version 10 Laserfiche

Updated December 11, 2018

asked on December 11, 2018 • Show version history

When I right-click a file and select Send To from the context menu, then select Laserfiche, I am unable to edit all the fields of a template I normally have access to.

I get the login screen and authenticate. When I select nearly any template, almost all the fields are read only. A few are not.

If I open the client and import the file, then I have full rights to the template and fields. See the screenshot. Left: Send To; Right: import in client.

How can I get the Send To option to function properly?

LF_SendTo_issue.jpg (96.26 KB)

| Download

0 0

Replies

replied on December 11, 2018

What's the exact version of the Windows client being used? As a sanity check, can you confirm the user that's logging in from the "Send to Laserfiche Windows Shell Extension" application by checking the Laserfiche Administration Console's All Sessions node, just to verify it's actually the same user that you logged into the Windows client as.

If everything appears to check out, then please open a support case with your Laserfiche Solution Provider.

0 0

You are not allowed to follow up in this post.

Question

Question

Windows explorer Send To prevents field editing

Replies

Sign in to reply to this post.