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Question

Question

Forms sequence flows disappear after making changes

Forms Version 10
Updated November 30, 2018
asked on November 28, 2018

We have a customer that was working on a forms process and when she saved it, the sequence flows all disappear from the diagram.

Has anyone dealt with this issue or know what the cause may have been?

They are using Laserfiche Forms Professional Version 10.2.1.205.

Thanks,

Answer

SELECTED ANSWER
replied on November 30, 2018

This is a bug (73603) that has been fixed in 10.2.1 update 3 and in 10.3.1. There were a few ways in which an invalid save could wipe out all sequence flow. We have since fixed the bug and now sequence flows will only be updated if the new flows can be successfully saved. 

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