Question

Date/time out of range. [9170] when doing a search

Laserfiche

Updated March 24, 2021

asked on November 19, 2018 • Show version history

When a search is done on a few documents I get the error message "Date/time out of range. [9170]"

Error Code: 9170
Error Message: Date/time out of range. [9170]

------------ Technical Details: ------------

LF.exe (10.2.1.953):
Call Stack: (Current)
CSearchView::RunSearch
CSearchView::BeginSearch
CMainFrame::OnCmdQuickSearch
Call History:
CAttachedRepository::GetProfileValue
GetOptionString ([Search]ContextHitLength)
CAttachedRepository::GetProfileValue
GetOptionString ([Search]IncludeShortcuts)
CAttachedRepository::GetProfileValue
GetOptionString ([Settings]UseDefaultCollation)
CAttachedRepository::GetProfileValue
CSearchView::GetTemplateIdFromSearchString

When clicking on help I get the result:

Date/Time out of range.

This documentation is specific to version 10.

Is there a solution available to repairing the documents that are producing this error message?

Thank you

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Replies

replied on November 19, 2018

Hi Duane,

What version of LF is this? This was a known issue back on V10.2.1.

https://support.laserfiche.com/kb/1013972/list-of-changes-for-laserfiche-server-10-2-1-update-3

Cheers!

0 0

replied on November 19, 2018 • Show version history

Version: 10.2 (10.2.1.953)

So if I am understanding correctly, the linked update that you are pointing me to should correct the problem.

Thank you

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replied on March 2, 2021

Hi all.

Has this bug come back in newer versions? I'm on the folliwing :

Laserfiche Web Client = 10.4 (10.4.2.214)
Laserfiche Repository Access = 10.4.2.92

Other weird behaviour:

Changing the above to 'The past 1 days' (the only change) does perform the search, but is yielding very strange results: I get about 17 entries, only some of which have been created today.
Similary changing to 'The past 1 months' also runs the search, but I get only 2 entries, when quite clearly I should be getting more results than the seach above!
Other combinations of [n] weeks, months or years may or may not work... but all seem to yield incorrect results.

Do I need to re-index, or is this a bug again?

Thanks,

Duncan

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replied on March 2, 2021

Are you using dd/MM/yyyy as your date format?

1 0

replied on March 2, 2021

Hi Miruna - yes, we're in NZ so all dates are set to NZ Region which is dd/MM/yyyy.

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replied on March 24, 2021

Hi Miruna,

As an update - this issue appears to be resolved by updating to LF11.

Cheers,

Duncan

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Date/time out of range. [9170] when doing a search

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