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Question

Question

Chrome and connector issues.

asked on November 15, 2018 Show version history

 

Google Chrome Build:

70.0.3538.102

 

Hello, I have a customer using Yardi and connector to look up checks inside Laserfiche. Prior to build 70.0.3538.102 we were able to search for the check number through connector. since the update, we haven't been able to get connector to search. We have tried to rebuild the configuration but we have found that when we try to target the pop out window that displays the check information, the Connector cant find it. The interesting thing is that we are able to see (targeting Chrome through the use of the connector target function) the main window, just not the pop outs where the information is. 

 

I haven't reached out to Laserfiche support directly yet but I wanted to see if anyone else in the community has experienced this same issue.

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Replies

replied on November 21, 2018

Hi Brian,

 

Could you please rebuild the profile and check if it works in upgraded Chrome? Or change "Analyze method?

Or try to build profile in IE or Firefox and check if it has same issue.

 

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