You are viewing limited content. For full access, please sign in.

Question

Question

unusual behavior when I browse LFDS User account when I add a LFDS account to Laserfiche Directory ?

asked on November 14, 2018

Hi

-I have two Laserfiche servers 10.2  (Development and production)

-one LFDS server 10.2

-Both are configured identical    (except that service account for  Dev. is using domain\useracount format for lf service account but Production is using useraccount@domain.net format but they are the same account)

-All port are open

 

Development works fine.

 

Production  has issue

 

The issue is :  

When we browse to add LFDS directory account from LF console Laserfiche directory server the behavior is not normal.

-Sometime I see old user account and I can't find the new ones added

-Sometime when I leave it for a long time (like a day) and come back and browse I am able to find the recently added user account

-Also we were able to browse the list after replacing LF server license Prod. server

-When I add new user or change an existing use account in LFDS, on console Laserfiche directory server browsing returns error (below)

 

What could be causing this?  is there a timer that we can trigger to enforce communication  between LFDS server and Prod Server. 

 

Thanks for the help.

 

0 0

Replies

replied on November 14, 2018

Please open a support case regarding this matter and provide the exact version of the production Laserfiche Server, including its build number.

0 0
replied on November 15, 2018

Thanks Alex, I will do that

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.