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Question

Laserfiche External Forms - Port 80 blocked by ISP. Work around?

Forms Mobile
Updated November 8, 2018
asked on November 7, 2018

Hi All,

 

I have an ISP blocking incoming connections on port 80. I am able to get into the forms website via port 8080, however when you start a new process, forms attempts to open a new window on port 80 (Eventually times out). If I change the port to 8080, this loads successfully.

 

If I was to use URL redirect, and attempt to force port 80 requests to 8080, I believe the ISP would block the incoming connection before the URL redirect could take action?

 

Has anybody came up with a work around for this before?

 

Thanks in advance.

 

 

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Replies

replied on November 8, 2018

Hi Aaron,

 

If you are using Forms externally, you proabably want to set this up using SSL on port 443 rather than totally open on port 80?

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replied on November 8, 2018

Hi Chris,

I should mention this is purely for a test / demo environment. The ISP also has port 443 blocked.

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replied on November 8, 2018

Hi Aaron,

 

What kind of ISP blocks port 443? sad

 

Anyway, I'm pretty sure you either need 80 or 443 for Laserfiche forms to function. It might be possible to change this in the configuration, but you'd need to ask Laserfiche what config files to change.

 

Good Luck! wink

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replied on November 8, 2018

I'd recommend having both ports open. You can have a redirect set up on 80 to send people who forget the https back over to 443.

It sounds like it's time to have a chat with the ISP. It's possible that they are more of a residential service and don't want anybody hosting anything on their network.

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