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Question

Laserfiche Routing Services maxing out memory on server

Laserfiche Forms
Updated December 20, 2018
asked on October 30, 2018

After we upgraded to 10.3.1, the laserfiche routing services and IIS has been maxing out memory usage on server.  Any ideas on how to alleviate some of the memory usage?

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Replies

replied on October 30, 2018

Please open a support case. We need to determine the root cause of the memory usage. 

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replied on December 20, 2018

Did you have a resolution to this?  I'm encountering the same Laserfiche Forms Routing Service high memory use.

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replied on December 20, 2018

Which 10.3.1 build are you on? We fixed some memory usage issues in update 1 and update 2. I'd recommend updating your 10.3.1 build to update 2 (just released) to see if that fixes the problems. Otherwise, you'll have to open a support case to investigate if this is something new. 

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replied on December 20, 2018

I was at Forms 10.3.1.635 and updated to 10.3.1.690 (update 2).  

The Primary Forms Server is fine, but the secondary servers still suffer from the memory leak.  All three have been patched to 10.3.1.690 and rebooted.  

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