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Question

Is the Site ID Linked to the Master License?

Directory Server
Updated November 7, 2022
asked on October 29, 2018

When working on clients system, we were working with a temporary Master license for LFDS. A new Site was created under the temporary license. When switching back to the production Master license, we were receiving errors saying that the Site ID was mismatched. So is the Site connected with the Master license? If not, what causes the error we were saying? We were using LFDS 10.3.1.

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Answer

SELECTED ANSWER
replied on October 29, 2018

Yes, the licensing database is associated with the master license that was used during its creation. You cannot use a different master license with a different SiteGuid with that database.

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replied on January 7, 2022 • Show version history

Are there any plans to handle clients who are on demo licenses that then convert to full Rio licenses?  Every time this happens, we have to completely reconfigure LFDS and setup all the users and groups again just because the master license changed.  

Can we submit a feature request to activate a new master license with an activation key without needing to start over with LFDS from scratch?  Or perhaps somewhere that the SiteGuid can be updated when importing a new master license file?

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replied on November 7, 2022

Any updates on a workaround/solution for this?

I have a Client that is moving their Laserfiche System to a new network and domain. They are working to secure test license for this so they can validate the process.

They also plan to 'transition' from Windows accounts to SAML accounts for authentication. So using a copy of the existing LFDS database with a potential test license will be vital from implementation.

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Replies

replied on October 27, 2020

I have the same issue with a large LFDS setup. This will mean that i have to completely resetup LFDS to resolve this.

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