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Question

Question

No connection could be made because the target machine actively refused it

asked on October 18, 2018

Hi,

my client keeps getting the following error (this is the third time in the last month). the only way to resolve it is we generate a new license and everything works for a few days then he gets the error below. THis just started happening after they upgraded to 10.2

things we have done so far that did not work:

1) restart LF server and Workflow server

2) restart services

3) reconfigure the configuration manager for all items

Once I did all that and I create a new license file then everything works for a few days. 


Category: Errors

Machine: SRVDRULFWF

Severity: Error

Application Domain: Laserfiche.Workflow.Subscriber.exe

Process Id: 5708

Process Name: D:\Program Files\Laserfiche\Laserfiche Workflow 10.2\Laserfiche.Workflow.Subscriber.exe

Win32 Thread Id: 6256 - Stats thread

Thread Name: Stats thread

Message: <Exception handlingInstanceId="21e28d66-6e9d-41c7-ba59-81a994626f52">
  <Description>An exception of type 'Laserfiche.Workflow.WorkflowServerNotFoundException' occurred and was caught.</Description>
  <DateTime>2018-10-18 14:12:51Z</DateTime>
  <ExceptionType>Laserfiche.Workflow.WorkflowServerNotFoundException, Laserfiche.Workflow.ServerObjects, Version=8.3.0.0, Culture=neutral, PublicKeyToken=d8428ff9263e6cda</ExceptionType>
  <Message>Connection to the Workflow Server 'srvdrulfwf.ad.soprema.com' could not be created.</Message>
  <Source>Laserfiche.Workflow.ServerObjects</Source>
  <HelpLink />
  <Property name="Server">srvdrulfwf.ad.soprema.com</Property>
  <Property name="Trace" />
  <Property name="IsCommunicationError">True</Property>
  <Property name="ServerExceptionType" />
  <Property name="TargetSite">Laserfiche.Workflow.Connection.ConnectionResults Connect(Laserfiche.Workflow.Connection.ConnectionOptions)</Property>
  <Property name="HResult">-2146233088</Property>
  <StackTrace>Client trace
   at Laserfiche.Workflow.Internal.WorkflowServerClient.Connect(ConnectionOptions options)
   at Laserfiche.Workflow.WorkflowConnection.Connect()
   at Laserfiche.Workflow.WorkflowApplication.ConnectToServer(WorkflowConnection connection)
   at Laserfiche.Workflow.WorkflowApplication.Open()
   at Laserfiche.Workflow.Subscriber.Runtime.WorkflowServerCommandExecutor.RestoreConnection()
</StackTrace>
  <additionalInfo>
    <info name="MachineName" value="SRVDRULFWF" />
    <info name="TimeStamp" value="10/18/2018 6:12:51 PM" />
    <info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=5.0.414.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
    <info name="AppDomainName" value="Laserfiche.Workflow.Subscriber.exe" />
    <info name="ThreadIdentity" value="" />
    <info name="WindowsIdentity" value="SOPREMA\laserfichewf" />
  </additionalInfo>
  <InnerException>
    <ExceptionType>System.ServiceModel.EndpointNotFoundException, System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
    <Message>Could not connect to net.tcp://srvdrulfwf.ad.soprema.com:8085/ManagementService. The connection attempt lasted for a time span of 00:00:02.0156159. TCP error code 10061: No connection could be made because the target machine actively refused it 10.8.10.192:8085. </Message>
    <Source>mscorlib</Source>
    <HelpLink />
    <Property name="TargetSite">Void HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)</Property>
    <Property name="HResult">-2146233087</Property>
    <StackTrace>
Server stack trace:
   at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
   at System.ServiceModel.Channels.BufferedConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
   at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)
   at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
   at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)
   at Laserfiche.Workflow.IWorkflowServerApi.Connect(ConnectionOptions options)
   at Laserfiche.Workflow.Internal.WorkflowServerClient.EnsureChannelReady()
   at Laserfiche.Workflow.Internal.WorkflowServerClient.Connect(ConnectionOptions options)</StackTrace>
    <InnerException>
      <ExceptionType>System.Net.Sockets.SocketException, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
      <Message>No connection could be made because the target machine actively refused it 10.8.10.192:8085</Message>
      <Source>System</Source>
      <HelpLink />
      <Property name="ErrorCode">10061</Property>
      <Property name="SocketErrorCode">ConnectionRefused</Property>
      <Property name="NativeErrorCode">10061</Property>
      <Property name="TargetSite">Void DoConnect(System.Net.EndPoint, System.Net.SocketAddress)</Property>
      <Property name="HResult">-2147467259</Property>
      <StackTrace>   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
   at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)</StackTrace>
    </InnerException>
  </InnerException>
</Exception>


 

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Replies

replied on October 18, 2018 Show version history

The message above is just saying the Subscriber couldn't connect to the Workflow Server because the Workflow Server service is not running.

If your Windows Event viewer indicates that the Workflow Server crashed, you should contact Tech Support.

Other possible causes could include the Workflow Server being stopped while backing up the database and not started again. The Windows Event log might give you more direction into the issue there too.

I'm not really sure what you mean by generating a license. Workflow only requires a license for legacy setups and your customer is on Avante. Did you mean the Laserfiche Server license?

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