Question

uninstall client and remove registry setting

Updated October 16, 2018

asked on October 16, 2018 • Show version history

I'm having an issue with a Laserfiche client on a Windows 10 computer. After uninstalling (via control panel) the client, rebooting, renaming old Laserfiche folders (Program Files & ProgramData) and re-installing the client I notice that the newly installed client is picking up old client settings from the previous install. Is there a way to do a complete uninstall of the client so that it removes all registry and/or profile settings?

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replied on October 16, 2018

You can wipe it back to defaults by going to Tools -> Options -> Reset -> General -> Restore.

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replied on October 16, 2018

Which settings is it picking up? Is it client specific settings, or is it settings that might be coming down from attributes?

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replied on October 16, 2018 • Show version history

Thanks for the input. I was having a problem with domain accounts being displayed in the Administration Console and Desktop Client. Reinstalling the client was one of my troubleshooting steps.

I ended up having to remove my computer from the domain and re-joining it and that fixed the problem. Funny I didn't notice any other domain related problems on my computer prior to this but just happy the problem is fixed.

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uninstall client and remove registry setting

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