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Question

App Stops when uploading images

Mobile

Updated October 15, 2018

asked on October 15, 2018

The Mobile app stops when uploading images to a form.

It's a generic message, I wanted to know if there was a way to troubleshoot this. Does this error message get relayed to the server logs?

Logging is set to Debug.

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Replies

replied on October 15, 2018

Hi Chase,

Sorry for the inconvenience, but we are having difficulty to recreate the issue, can you open a support case with details including Android OS, Android device model, image file extension that you tried to upload to Forms, Laserfiche app version and Forms version? Also, is this issue happening every time you attach images to a form?

Thanks,

Natalie

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Asked October 15, 2018
Updated October 15, 2018
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