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Question

Question

Drag&Drop Outlook MSG Files into Webaccess Does Not Inherit Template

asked on October 11, 2018

When dragging and dropping an Outlook (.msg) file into Web Access, the folder template is not assigned to the document. Just wondering if this will be updated?

Additionally, is there a way that the initial default pane for Web Access, when uploading documents, is the template tab (rather than the name/location tab). 

Thanks!

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Answer

SELECTED ANSWER
replied on October 11, 2018

Found out this was a separate setting in Web Access:

Go to Web Access Options > New Documents > and select <Use parent folder's template> under "Import Email" heading.

Leaving my question posted for others who may have the same issue.

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