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Question

Question

Web Access 10.3 [9030]

Updated November 8, 2018
asked on October 3, 2018

Issue #1: I recently updated our LFDS, Server, and Web Access products from 10 to 10.3. Since that time, whenever I navigate to a repository through Web Access, I receive [9030] error. If I refresh the browser (Chrome), I am successfully redirected to the default repository. When using IE, a refresh just goes back to the [9030] error. I do not receive a [9030] when going through Web Access locally on the server.

Issue #2: I receive Access Denied when attempting to go to Web Access Configuration. This occurs both through my client and locally on the server. 

- RIO

- I have a Named User License

- I have full access rights, feature rights and privileges to the repository

- I am a member of Laserfiche Web Configuration Managers group

- I am a local admin on the server

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Answer

APPROVED ANSWER SELECTED ANSWER
replied on November 8, 2018

Answer: 

  1. Stop IIS, delet the web.config file for Web Configuration.
  2. Start IIS and the web.config will be regenerated, forcing Web Configuration to walk you through initial setup. 
  3. Configure your previous repositories and settings. 
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