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Question

Question

require submit

asked on October 2, 2018

I have a form where the user needs to print the form upon review.  I generated a print button using HTML.  I am finding that they often print the form and just close the window rather than hitting the submit button.  This results in the form staying in the review stage instead of moving on.  Is there a way to make the submit button required when print is selected?  Is there an alternate method that might work?  I am open to ideas...

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Replies

replied on October 2, 2018 Show version history

It wouldn't be recommended to try and prevent the user from closing a browser window. It sounds like you should be using the Print option from the "Thank You" page that appears after submission instead of letting them print from the open form.

Basically, if you try to make Submit required, you'd have to try and stop them from closing the browser window or the entire browser, which is not at all recommended even if you could make it work. Instead, you should be making them submit before they have the option to print.

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replied on October 2, 2018

The review is during the process, so there is no Thank-you page.  Is there a way I could select the submit button at the same time the print button was selected?  Or, perhaps generate a field that appears once print is selected that would prompt the user to select submit?

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replied on October 2, 2018

I suppose it depends on how everything is handled. What exact process are you using to facilitate the Print? The biggest problem I would consider is that if the user clicks print, but then cancels the print job, the form would submit anyway.

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replied on October 2, 2018

Would it be an option to have a "Print and Submit" button? Hide the built-in Submit button and move that function to your HTML button?

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