Question

Connector will not create a profile

Updated January 16, 2019

asked on September 21, 2018

I am trying to create a Connector Profile using Chrome and keep getting the error "Chrome is not configured correctly. Follow these instructions to configure Chrome". I have went over the instructions and added --force-renderer-accessibility to the properties of Chrome but still no luck. I am able to get the red box around my browser when adding a source application but when I select "UI Automation to find controls" and drag the crosshairs to the browser it will not pick up the URL of the site. If I manually type it in I still receive the error message. Connector works fine setting up a profile using IE or Firefox but can't get a profile created in Chrome. I am using the latest version of Connector with update 1 (10.3.0.273). Any suggestions?

Best regards,

Michael

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replied on January 14, 2019

It's 4 months later and there still don't seem to be any solid solutions to this question on Laserfiche Answers

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replied on January 16, 2019

Hello Sarah,

Working with my solutions provider I was able to come up with a fix. It takes some work but it does get connector and chrome up and running. Here are the steps I go thru.

Install Connector and the connector profile on the local machine.
Stop the Chrome processes on the machine.
Unpin Chrome from the taskbar and delete the shortcut from the desktop.
Repin Chrome and go into properties adding --remote-debugging-port=9222 --force-renderer-accessibility to the end of the Target settings.
Do the same for the desktop shortcut
We use rapidIdentity so I have to do the same for that shortcut as well

This has worked for me, but if someone has a better solution I am all ears.

Best regards,

Michael

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Connector will not create a profile

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