Question

Chrome Connector Profile

Connector

Updated December 5, 2019

asked on September 19, 2018

I am trying to create a Connector Profile using Chrome and keep getting the error "Chrome is not configured correctly. Follow these instructions to configure Chrome". I have went over the instructions and added --force-renderer-accessibility to the properties of Chrome but still no luck. I am able to get the red box around my browser when adding a source application but when I select "UI Automation to find controls" and drag the crosshairs to the browser it will not pick up the URL of the site. If I manually type it in I still receive the error message. Connector works fine setting up a profile using IE or Firefox but can't get a profile created in Chrome. I am using the latest version of Connector with update 1 (10.3.0.273). Any suggestions?

Best regards,

Michael

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Replies

replied on September 24, 2018

Hi Mike,

After configuration, do you close all Chrome window and restart it? Could you please check the chrome process in task manage if it has the argument in task manager. (There is an example to show command line win win10 task manager).

--force-renderer-accessibility is for UI Automation to find controls. --remote-debugging-port=portnumber is for JavaScript to find controls. portnumber should be same as configured in LFC.exe.config file located in the Laserfiche Connector installation directory. Could you please try javacript configuration if works?

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replied on July 15, 2019

Has there been any Laserfiche Connector fix for the Laserfiche Connector & Chrome to work together?

Thank You.

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replied on July 15, 2019

Yes, we have a new utility that configures Chrome for you: https://support.laserfiche.com/kb/1014056/

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replied on November 4, 2019

Have there been any updates on the Chrome Configuration Utility for Laserfiche Connector? KB: 1014056 article was last updated on August 2, 2019. I would like to be able to use this utility as the use of LF with Chrome has not been very smooth lately. Please advise. Thank you

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replied on December 5, 2019

Hi Kevin,

We've updated the KB here: https://support.laserfiche.com/kb/1014056/ You can now get the utility by contacting support@laserfiche.com directly.

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Chrome Connector Profile

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