Please update the Laserfiche Admin guide:

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/administration/#../Subsystems/LFWorkflow/Content/Resources/Admin%20Console/Subscriber%20Trace%20Log.htm

to discuss the limits of what can be found in the subscriber log. Namely, the number of events or time range, since its very limited.

Also, describe where the archives are located and how to load those archives into the log viewer.

I have spent a years frustrated that the data I need is unavailable and forget that the data is available, just in an obscure and relatively un-accessible location: on the server in C:\ProgramData\Laserfiche\WF\]serverName]\SubscriberLogs.

You then have to locate and unzip the XML file then open it (from the server) in the Subscriber Log viewer (WF admin). This data cannot be accessed from another computer running the WF Admin console.