Any security tags that Admin doesn't have? If you log into Web Access as Admin, do you get 2 or 3 documents?

Hi Miruna,  Logging in as Admin I get the three documents when I do the search.

This month's search missed three of the five documents it should have caught in the WF search activity.  If I run the search using same syntax in both WF and Web Client I still get discrepancy between returned results.  WF shows 2 and Client shows 5.  It should be 5 based on the review dates of the documents.

And this month, it captured the PDF document in the WF search, which is different than last month when it excluded the PDF.

Any additional thoughts on this as to where I might trouble shoot?

Could you contact your reseller and take it up to Tech Support?

Will do, thanks Miruna.

Haha, been there, done that.

I'm having same problem BUT not for the same reason - I already checked the results should be returning All Results. I get 184 in client and 6 in workflow.

Search syntax is:

{LF:Created>"1/1/2020 11:59:59 PM"} & ({LF:AssociatedPages="Y"} & {LF:OCR=none}) -{LF:LOOKIN="citycor\Daily Work"}

I added the time same to the date string thinking that would help, but it didn't change the results.

EDIT: I tried it in the windows client and also got a small number of results. After removing the date criteria (in both windows client and in workflow), I got better results. Something weird going on with dates - I noticed that about another workflow I was using. I'm going to check if it's set up to be European or something.

Edit again: Still getting fewer results than expected. 229 in workflow vs 484 in client. It's difficult because you can't exclude a folder in your search without using the syntax, so I can't build the search bit by bit in the client.