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Question

Feature Request: Timer Catch Event - 'Repeat Timer' Daily Interval Time

asked on August 28, 2018

Good afternoon,

I would like to submit this as a possible feature request.

A client of mine has a process as shown in the image. For each task, they have a timer catch event, that is set to repeat the timer daily every day (exclude weekends). This repeat works and sends every day, however the repeat happens at 12am. We would like to know if there is a way to specify the time that the repeat happens or a way to change the daily interval time that the repeat kicks off. Currently, the only option you have to configure is how many days until repeat, not when to specifically kick off the repeat within that day. 

Would this be a possible feature to add?

Thank you!

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Replies

replied on August 28, 2018

It should actually be possible already. The timer catch event is currently set up to wait 10 days after your variable Date (which presumably is a date variable). Date variables have a hidden default time of 12 am, so your timer catch event is throwing at 12 am 10 days after Date. The repeat then throws daily at 12 am because that's when the original timer was set for. 

What you can try is to switch your Date variable to a date/time variable. If you set your timer catch event to wait 10 days after a date/time variable, it should throw at the time in the variable. The repeats would then throw at this time also. 

If you wanted them all thrown at once, you could also try creating a new date/time variable, then use a calculation to the effect of DateTime = Date + (some number of hours) where you converted all of these appropriately for the calculation. This would take the original Date with the time of 12 am and add some hours to set the time to later. Might need to do a little research on this first. 

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replied on August 29, 2018

I do not see a datetime variable in Forms.

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replied on August 29, 2018

Sorry, on the date variable in the field settings, select the "Show Time" option. This will allow you to change the time from 12 am to something else. 

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